Terms & Conditions
  • English law shall apply to this agreement, irrespective of the country of delivery.
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  • The prices on the website, replace all previous price lists.
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  • All prices on the website are GBP, (British pounds or sterling). If you are a foreign customer, your credit card company will convert your currency into GBP, which may be subject to fluctuation.
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  • We reserve the right to refuse an order.
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  • All products are made to order and will be despatched on Tuesdays and Thursdays.

 

Delivery Charges (weights as detailed) 

All postage and packing charges are calculated via weight to ensure fairer costs.

 

UK Postage Charges:-

  up to 250 grams       £ 3.50 (min charge)   
  up to 750 grams       £ 4.00
  up to 1 kg       £ 4.00
  up to 1.25 kg       £ 6.50
  up to 1.5 kg       £ 6.50
  up to 1.75 kg       £ 6.50
  up to 2 kg       £10.00
  up to 4 kg       £17.00
  up to 6 kg       £23.00

 

European Charges:-

  up to 250 grams    £ 4.00 (min charge)    up to 1.25 kg           £10.50                   
  up to 400 grams    £ 5.50    up to 1.5 kg    £12.00
  up to 500 grams    £ 5.50    up to 1.75 kg    £13.50
  up to 600 grams    £ 7.00   up to 2 kg    £15.00
  up to 700 grams    £ 7.00    up to 2.5 kg    £23.00
  up to 800 grams    £ 8.50    up to 3 kg    £23.50
  up to 900 grams    £ 8.50    up to 3.5 kg    £27.00
  up to 1 kg    £ 8.50    up to 4 kg    £30.00

 

Rest of the World Charges:-

  up to 150 grams    £ 5.00                 up to 1.3 kg             £24.50 1              
  up to 200 grams    £ 5.00    up to 1.4 kg    £24.50 1
  up to 250 grams    £ 5.00    up to 1.5 kg    £24.50 1
  up to 300 grams    £ 8.00    up to 1.6 kg    £27.00 1
  up to 400 grams    £ 8.00    up to 1.7 kg    £27.00 1
  up to 500 grams    £ 8.00    up to 1.8 kg    £30.00 1
  up to 600 grams    £10.50    up to 1.9 kg    £30.00 1
  up to 700 grams    £10.50    up to 2 kg    £30.00 1
  up to 800 grams    £18.50 1    up to 2.5 kg    £40.00 1
  up to 900 grams    £18.50 1    up to 3 kg    £48.50 1
  up to 1 kg    £18.50 1    up to 3.5 kg    £54.50 1
  up to 1.1 kg    £22.00 1    up to 4 kg    £60.00 1
  up to 1.2 kg    £22.00 1    

1 For Rest of the World packages over 700 grams, the cost includes the Royal Mail International Signed For service or where available, the AirSure service for added security and tracking.

N.B. European and International orders over 2kg increase very greatly in carriage costs, so if your order goes over this weight, Sun Essences will divide your order into two parcels which saves postage.

N.B. In the case of goods sent internationally, it is the responsibility of the purchaser to pay any necessary duties or taxes that may incurred en-route.

Methods of Payment

Payment is via PayPal.

We can accept Visa or Master card if you prefer. Please call us on +44 (0)1263 768227 with your card details.

We accept UK bank cheques made payable to 'Sun Essences Limited', along with the order. (We would appreciate it if you put your payment card number on the back.)

For larger orders, you may prefer to pay by Bank Transfer, but please note you, the purchaser, are responsible for paying any necessary charges. Please email or contact us for our account details.

Delivery Times

All orders are doubled checked to ensure everything sent is correct, so depending on staffing levels, and size or order, parcels are despatched within one to four working days.

Returns

In the case of a damaged or incorrect item, please notify us immediately on +44 (0)1263 768227, and we will replace it by return.

Money Back Guarantee

If you are not entirely satisfied with your product we offer a 100% money back guarantee. You must however return the goods to us perfect condition within 10 days.